Host/Hostess
Homewood Suites - Part Time

Summary

Maintains quantity and quality of food items for complimentary food service.

Essential Duties and Responsibilities include the following:

  • Presents, answers questions, and makes suggestions regarding food and service.
  • Providing Guest Service; create purposeful moments: pour coffee or other drinks, serve cookies and freshly baked breakfast pastries while they are still warm, offer to take dirty plates away, offer kids coloring books, etc.
  • Observes Guests to respond to any additional requests.
  • Brews coffee and performs other services as determined by Hilton Hotels Corporation and Willow Valley standards.
  • Replenish food and beverage items as necessary, including alcoholic beverages such as beer and wine on weekdays.
  • Clears and resets counters or tables.
  • Coordinates with Guest Services any scheduled group functions.
  • Maintains accurate stock of all food items and follows “first in first out” guidelines.
  • Places food orders for delivery in a timely manner.
  • Places items in appropriate location during delivery.
  • Responsible for overall cleanliness of all food service areas (which include preparation, serving and consumption areas).
  • Responsible for removing trash.
  • Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.
  • Due to seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the demands of our business.
  • Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

High School or GED and possess at least 1 year experience working in a similar capacity.

Certificates, Licenses, Registrations

Hilton Brand training upon hire

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