Monthly Archives: March 2016

Dishwasher

Summary
Maintains kitchen work area and restaurant equipment and utensils in clean and orderly condition by performing the following duties.
Essential Duties and Responsibilities 
• Washing and sorting of plates, cups, cutlery and cooking equipment.
• Washing worktables walks, sinks with disinfectant, refrigerators and speed racks, etc.
• Polishes and wipes out alto shames.
• Removes and cleans flow jets in dishwasher.
• Transfers supplies and equipment between storage and work areas.
• Ensure proper sorting and storage of food.
• Keep all work areas, cool room, storeroom and rear areas clean, swept, hosed, and tidy.
• Control the use of chemicals in the kitchen.
• Follow correct sanitation and hygienic food handling practices.
• Follow the restaurants’ regular cleaning and waste disposal practices.
• Communicate all concerns to the Sous Chef.
Certificates, Licenses, Registrations
ServSafe Certification preferred but will train

Banquet Chef

Summary

To provide culinary expertise, guidance, and quality management to all banquet and kitchen operations.

Essential Duties and Responsibilities include the following:

Interacts with Guests and Team Members in a positive, welcoming, and servant style, establishing a strong rapport with Guests and team Members.

Conducts quality assurance audits including kitchen sanitation, food safety, and environmental safety.

Produce high-quality dishes through taste, smell, and observation of food and presentation to follow up on menu compliance but also client standards and hotel standards.

Must have creativity to be able to create new dishes for clients and tasting menus for different events that are interested in contracting food.

Plans production of food for all banquet functions. Cooks, carves meats, prepares dishes, etc. for all banquets.

Gives instruction to Team Members in fine points of banquet cooking and presentation.

Handles Guest culinary issues and allergy situations as they arise.

Assist kitchen team when needed in other areas.

Attends weekly BEO meeting, works in partnership with Sales and Catering Manager.

Education and/or Experience

Culinary Degree; or 5 years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Hilton Brand Training upon hire
Serve Safe Certification preferred
CPR Certification preferred but will train

Evening Housekeeper

Summary

Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards.

General Housekeeping cleaning criteria:

  • Collect soiled linens for laundering – receives/stores clean linens supplies in closet.
  • Moves and arranges furniture.
  • Replenishes bathroom and Guest supplies
  • Empties/cleans wastebaskets and ashtrays – transports trash/waste to disposal area.
  • Changes light bulbs if necessary.
  • Sweeps, cleans, dusts, sweeps, scrubs, washes, polishes, waxes:
  • Guest Rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, locker rooms, floors,
  • rugs, carpets, upholstered furniture, draperies, wall ceilings, woodwork, windows, door panels, sills, metalwork, equipment, lighting fixtures, tile surfaces, and trim.

Dining Room Assistant


Essential Duties and Responsibilities
• Efficiently clears dirty silverware, Glassware, and plates from Guest tables and properly breaks down the trays for cleaning of these items in the kitchen.
• Wipes table tops, chairs, salt & pepper shakers, sugar caddies, and center pieces with damp cloth.
• Replaces soiled table linens and resets tables with silverware and glassware.
• Supplies service bar with food such as soups, salads, and desserts.
• Restocks glassware and items in an efficient manner to maximize table turns.
• Restocks all service stations throughout a work shift and ensure the following shift is completely set.
• Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.
• Sets-up Room Service:
Sets-up service trays
Confirms Room service order
Delivers/identifies themselves as “In Room Dining”
Asks where the Guest would like their order placed
Reviews the Room Service Order with Guest before leaving
Utilizes the Guest name three times before leaving
Collects used Room Service trays from hallways every 30 minutes
Certificates, Licenses, Registrations
Hilton Brand Training required upon hire
RAMP trained preferred if over 18 but will train
ServSafe Certification preferred but will train

Conference Services Associate

Summary

The Conference Services Associates provide the manpower in setting up rooms for various functions.  They also frequently interact with Guests to ensure satisfaction.

Essential Duties & Responsibilities include the following:

  • Setting meeting rooms for banquets and other functions.
  • Responsible for vacuuming banquet rooms and mopping the tile floor in Palm Court at the completion of an event(s).
  • Helping Guests to make their functions successful.
  • Prepares and serves scheduled breaks to Guests.
  • Assists in baggage handling.
  • Maintaining all Conference Services storage spaces, materials, and meeting spaces.
  • Interacting with other Resort departments to meet the needs of the Guests.
  • Communicating with the Manager, Conferences Services and the Conference Services Specialists to uphold service standards and to maximize department resources and efficiency.
  • Due to the seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the demands of our business.
  • Preforms other duties as assigned.

Education and/or Experience

No prior experience or training.

Certificates, Licenses, Registrations

Hilton Brand Training upon hire

Supervisory Responsibilities

This job has no supervisory responsibilities.