Responsible for performing administrative support to the sales department as well as supporting individual sales/catering managers with operational/administrative tasks.
Essential Duties and Responsibilities include the following:
Completes, distributes and makes necessary changes to BEO’s. Gathers and distributes all group counts and function changes to CS, Banquets, Sales, and F&B. **Responsible for relaying revised BEO’s or late bookings and informing all appropriate departments of such.
Completes and/or runs daily, weekly & monthly reports from HR and distributes to all TL’s.
Attends industry tradeshows, assists with organizing/planning open house events.
Responsible to keep inventory current for collateral of hotel/weddings and menus for events.
Conducting site tours, tastings, and assisting with banquet/meetings.
Gather information for new clients/bridal couples and reviews needs: guest rooms, desired dates, needed food & beverage, meeting rooms, wedding space.
Creates bookings, events and banquet event order (BEO) in Delphi. Responds to RFP/Leads and assists with client email responses.
Responsible for billing/posting of group billing; daily posting of all group meetings/banquet functions as well as posting for all group guest rooms on a daily basis or as business dictates.
Process all correspondence, including contracts, billing of the deposits and following up on all details relating to the customer. In addition keeping all client files up to date and current with all communication.
Performs other duties as assigned.