Assistant Executive Housekeeper
Hilton Garden Inn - Full Time

Summary


Directs housekeeping and maintenance programs to ensure clean, orderly, well maintained and attractive
conditions of the hotel by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following:

Responsible for hotel housekeeping operations in absence of Executive Housekeeper.

Establishes standards and procedures for work of housekeeping staff.

Responsible for training Housekeeping and Laundry Team Members in accordance with standards as
outlined by Hilton Hotels Corporation and Willow Valley (required video & emergency training).

Plans work schedules to ensure adequate service, while maintaining budgeted labor hours.

Completes OnQ training and other required Hilton Hotels Corporation and Willow Valley training.

Performs daily room and key assignments to Team Members. Conducts activities of Team Members
supervised.

Responsible for Lost and Found items. Accurately maintains Lost & Found items. Packages items to be
returned and coordinates mailing of items in a timely manner; records items returned.

Inventories supplies and equipment; to include in monthly linen inventory.

Investigates new and improved cleaning instruments and methods.

Inspects and evaluates physical condition of establishment. Submits recommendations for painting,
repairs, and furnishings.

Ensures guestrooms for Hilton Honors Members are prepared according to Hilton Hotels Corporation
standards.

Conducts performance appraisals for department Team Members.

Coordinates deep cleaning and special projects as needed.

Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed
expectations.

Provide an excellent work environment by listening and reacting to Team Members’ needs. Recognize
and reward Team Members during special occasions and achievements.

Due to seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the
demands of our business.

Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions

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