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The Maintenance Technician is responsible for maximizing the quality, effectiveness, and productivity of the facilities. This position maintains Willow Valley’s first impression to our guests, residents, clients and the community. The Maintenance Technician works closely with the Maintenance Supervisor, Assistant General Manager, Front Desk Staff, and Housekeeping Staff.

Essential Duties and Responsibilities include the following:

  • Completes room Preventative Maintenance and associated documentation.
  • Responsible for key cards, locks and securing mechanical rooms as well as other areas of the building.
  • Troubleshoots pumps, motors, HVAC equipment, kitchen equipment and lighting.
  • Cleans, changes filters and maintains HVAC systems.
  • Responds and resolves plumbing problems including clogs, broken faucets, toilets, and leaks in the domestic water supply as well as the sanitation lines.
  • Maintains swimming pool and associated equipment, performs water quality tests and documents readings in accordance with state laws.
  •  Cleans and prepares areas to be painted. Completes touch up painting and finish coat painting.
  •  Responds to emergency calls, or when an alarm is triggered and sent to the monitoring company.
  •  Establishes or adjusts work procedures to meet deadlines.
  •  Works in a Team oriented environment and is expected to assist, communicate and coordinate repairs with fellow Team Members and Team Leaders.
  • Assists with maintaining pest control logs and documentation as well as activities required to control pest activity.
  • Removes snow from rooves, sidewalks, and parking lots. Maintains walking surfaces to avoid icy, slippery conditions.
  • Picks up and removes litter and cigarette butts from trash receptacles, parking lots, landscape beds, and turf areas.
  • Assists the housekeeping department to clean facilities and turn mattresses.
  • Friendly, outgoing, and responsive to guests and the general public’s requests, and provides excellent customer service.
  • Follows established Willow Valley Associates and Hilton company policies, procedures, and practices to ensure compliance and consistency with all Team Members and guests.
  •  Performs other duties as assigned.

Due to seasonal needs within the Hospitality Industry, it may be necessary to adjust schedules to meet the demands of this business

Supervisory Responsibilities

This position has no supervisory responsibilities.

Certificates, Licenses, Registrations, Other Skills and Abilities

A current valid Pennsylvania driver’s license is required.   Team Members driving WVA vehicles must be at least 21 years of age with a clean driver’s license. 

Education and/or Experience                                          

High School diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. Must have basic knowledge of plumbing, HVAC and electrical maintenance.

Safety Policy and Procedures

The Team Member in this position is responsible for following Willow Valley’s safety policies and procedures, promoting safety, and identifying areas for improvement.  The Team Member must be knowledgeable about and follow Willow Valley’s Safety Manual.  The Team Member will be reviewed annually on workplace safety and must submit to random drug testing. This is a Safety-Sensitive Position as defined in the Drug Free Workplace Policy

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