Summary To strive in your daily performance to ensure that the highest quality and level of service are provided to our Guests.  Prepare various breakfast items to order by including proteins, vegetables, starches, sauces, etc. Essential Duties and Responsibilities include the following: Helps with menu planning and estimates food requirements – requisition/procures products from storage. Maintains restaurant […]

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Summary Assists with inspecting the Housekeeping department to ensure clean, orderly, well maintained and attractive conditions of the Guest Rooms by preforming the following duties: Essential Duties and Responsibilities include the following: Inspects and evaluates Guest Rooms for cleanliness and Hilton Brand Standards. Prioritizes rooms & areas to be cleaned and then records data concerning […]

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Summary Responsible for performing close of day scenarios for the hotel along with performing Guest Service duties. Essential Duties and Responsibilities include the following: Night Auditor Duties: ONQPM Night Audit Curriculum –performs daily night audit tasks, including check-ins, check-outs,   postings, corrections, printing reports, room status, room availability, creating and modifying groups, In conjunction with Guest […]

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Summary Monitors activities in swimming areas by performing the following duties in accordance with the CPR Training, First Aid Training, and Lifeguard Training. Works in accordance with established procedures and/or specific instructions, the Lifeguard reports directly to the Director of Residential Properties. The Lifeguard is responsible or the daily operations of the pool, maintain the […]

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Summary Tends laundering machines to clean articles such as towels, bed sheets, blankets, bedspreads, rags, wiping cloths, and other items as required. Essential Duties and Responsibilities include the following: Mixes dyes and bleaches according to formula for specified articles. Soaks contaminated articles in neutralizer solutions in vat to precondition articles for washing. Loads articles into […]

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Summary Manages and coordinates activities of catered events to provide fast and courteous service to Guests by performing the following duties. Essential Duties and Responsibilities include the following: Interacts with Guests and Team Members in a positive, welcoming, and servant style. Schedules all Banquet staff according to the demands of the Banquet Event Orders Maintains […]

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Summary Accommodates Guests of the hotel by performing the following duties: Essential Duties and Responsibilities include the following: ONQpm CSA Curriculum-perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room block Answers inquiries pertaining to hotel services; shopping, dining, entertainment, […]

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Summary This position requires the team member to maintain the grounds of commercial and public property by performing the duties listed below. This position is required to be friendly, outgoing and responsive and to Guests, Residents, Tenants and the general public’s questions providing excellent customer service. Essential Duties and Responsibilities include the following: Must be […]

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Summary Maintains quantity and quality of food items for complimentary food service. Essential Duties and Responsibilities include the following: Presents, answers questions, and makes suggestions regarding food and service. Providing Guest Service; create purposeful moments: pour coffee or other drinks, serve cookies and freshly baked breakfast pastries while they are still warm, offer to take […]

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Summary Keeps premises of hotel in clean and orderly condition. Essential Duties and Responsibilities include the following: Picks-up trash at entrances, parking areas, flower beds, empties outside receptacles, sweep entrances & sidewalks, transports trash to waste disposal area. General daily cleaning/vacuuming of hallways, restrooms, corridors, elevators, stairways, lobby and other designed work areas. Tags and […]

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Summary Engages in maintaining and repairing physical structures of buildings and maintaining grounds by performing the following duties. Essential Duties and Responsibilities include the following: Painting and performing structural repairs to masonry, woodwork, and furnishings of buildings. Requisitions tools, equipment, and supplies. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to meet […]

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Summary    To strive in your daily performance to ensure that the highest quality and level of service are provided to our Guests.  Prep cooks must demonstrate on a daily basis their ability to perform basic cooking skills in preparation of vegetables, sauces, soups, etc, and maintaining prep level systems at all times. Essential Duties and […]

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Summary Responsible for all aspects of the Housekeeping Department which includes Housekeepers, Housekeeping Supervisors, House Persons, Laundry, and Night Cleaners, including Guest/Customer satisfaction, staff development, adherence to established budgets & development of resources to accomplish objectives. Essential Duties and Responsibilities include the following: Establishes standards and procedures for Team Members in the Housekeeping, Night Cleaning/Laundry […]

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Summary Provides excellent service in the Banquet Department with the highest standards of Food & Beverage Service on all banquet functions.  In so doing, it is expected that all functions will be directed toward providing excellent Guest Service. Essential duties and responsibilities include the following: Interacts with Guests and Team Members in a positive, welcoming, and […]

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Summary Maintains kitchen work area and restaurant equipment and utensils in clean and orderly condition by performing the following duties. Essential Duties and Responsibilities include the following: Washing and sorting of plates, cups, cutlery and cooking equipment. Washing worktables, walks, sinks with disinfectant, refrigerators and speed racks, etc. Polishes and wipes out alto shames. Removes […]

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Summary To strive in your daily performance to ensure that the highest quality and level of service are provided to our Guests.  Prepare various dinner items to order by including proteins, vegetables, starches, sauces, etc. Essential Duties and Responsibilities include the following: Helps with menu planning and estimates food requirements – requisition/procures products from storage. Maintains […]

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Summary Serve Guests food and beverages, including alcoholic beverages in the dining room and lounge areas. Essential duties and responsibilities include the following: Keep a clean and organized work area. Complete opening and closing duties as instructed. Accurately complete all accounting procedures at the beginning and ending of the shift. Greet Guests in a warm […]

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Summary Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards. Essential Duties and Responsibilities include the following: Willow Valley/Hilton Brand Standards Checkout rooms cleaned – 30 minutes Stay over rooms cleaned  – 20 minutes Reports rooms status on a daily work assignment. Checkout Suites – 45 Minutes General Housekeeping cleaning […]

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Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards.

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Prepare and serve alcoholic and non-alcoholic beverages to Guests in the Lounge/Restaurant and Banquets by using standard recipes in compliance with the Hilton Brand Standards.

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Serve Guests food and beverages, including alcoholic beverages in the dining room and lounge areas.

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