Summary Assists Team Leader to ensure efficient and profitable operations by performing the following duties personally or through fellow Team Members.  Also responsible to oversee thorough cash out report, balancing in areas of  petty cash, safe and front desk drawers.  Responsible for ensuring 100% Guest Satisfaction. Essential Duties and Responsibilities include the following: Responsible for […]

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Summary Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards. Essential Duties and Responsibilities include the following: Willow Valley/Hilton Brand Standards Checkout rooms cleaned – 30 minutes Stay over rooms cleaned – 20 minutes Reports rooms status on a daily work assignment. Checkout Suites – 45 Minutes General Housekeeping cleaning […]

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Summary Maintains kitchen work area and restaurant equipment and utensils in clean and orderly condition by performing the following duties. Essential Duties and Responsibilities include the following: Washing and sorting of plates, cups, cutlery and cooking equipment. Washing worktables, walks, sinks with disinfectant, refrigerators and speed racks, etc. Polishes and wipes out alto shames. Removes […]

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Essential Duties and Responsibilities • ONQpm CSA Curriculum-perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room block • Answers inquiries pertaining to hotel services; shopping, dining, entertainment, travel, transportation and tours, makes reservations, arranges babysitting services, pickup/delivery to Airport […]

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Summary Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards. Essential Duties and Responsibilities  • Willow Valley/Hilton Brand Standards **Checkout rooms cleaned – 30 minutes **Stay over rooms cleaned – 20 minutes **Reports rooms status on a daily work assignment. **Checkout Suites – 45 Minutes General Housekeeping cleaning criteria: • […]

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Summary Maintains quantity and quality of food items for complimentary food service. Essential Duties and Responsibilities • Presents, answers questions, and makes suggestions regarding food and service. • Providing Guest Service; create purposeful moments: pour coffee or other drinks, serve cookies and freshly baked breakfast pastries while they are still warm, offer to take dirty […]

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Summary Keeps premises of hotel in clean and orderly condition. Essential Duties and Responsibilities include the following: • Picks-up trash at entrances, parking areas, flower beds, empties outside receptacles, sweep entrances & sidewalks, transports trash to waste disposal area. • General daily cleaning/vacuuming of hallways, restrooms, corridors, elevators, stairways, lobby and other designed work areas. […]

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Summary Accommodates Guests of the hotel by performing the following duties: Essential Duties and Responsibilities include the following: ONQpm CSA Curriculum-perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room block Answers inquiries pertaining to hotel services; shopping, dining, entertainment, […]

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Summary Serve Guests food and beverages, including alcoholic beverages in the dining room and lounge areas. Essential duties and responsibilities include the following: • Keep a clean and organized work area. • Complete opening and closing duties as instructed. • Greet Guests in a warm and friendly manner. • Take food orders and deliver food […]

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Maintains quantity and quality of food items for complimentary food service.

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To strive in your daily performance to ensure that the highest quality and level of service are provided to our Guests. Prepare various dinner items to order by including proteins, vegetables, starches, sauces, etc.

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