Summary Responsible for performing close of day scenarios for the hotel along with performing Guest Service duties. Essential Duties and Responsibilities include the following: Night Auditor Duties: ONQPM Night Audit Curriculum –performs daily night audit tasks, including check-ins, check-outs,   postings, corrections, printing reports, room status, room availability, creating and modifying groups, In conjunction with Guest […]

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Summary Accommodates Guests of the hotel by performing the following duties: Essential Duties and Responsibilities include the following: ONQpm CSA Curriculum-perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room block Answers inquiries pertaining to hotel services; shopping, dining, entertainment, […]

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Summary Engages in maintaining and repairing physical structures of buildings and maintaining grounds by performing the following duties. Essential Duties and Responsibilities include the following: Painting and performing structural repairs to masonry, woodwork, and furnishings of buildings. Requisitions tools, equipment, and supplies. Interprets company policies and enforces safety regulations. Establishes or adjusts work procedures to […]

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Summary Accommodates Guests of the hotel by performing the following duties: Essential Duties and Responsibilities include the following: ONQpm CSA Curriculum-perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room block Answers inquiries pertaining to hotel services; shopping, dining, entertainment, […]

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Summary Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards. Essential Duties and Responsibilities include the following: Willow Valley/Hilton Brand Standards Checkout rooms cleaned – 30 minutes Stay over rooms cleaned – 20 minutes Reports rooms status on a daily work assignment. Checkout Suites – 45 Minutes General Housekeeping cleaning […]

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Summary Maintains quantity and quality of food items for complimentary food service. Essential Duties and Responsibilities include the following: Presents, answers questions, and makes suggestions regarding food and service. Providing Guest Service; create purposeful moments: pour coffee or other drinks, serve cookies and freshly baked breakfast pastries while they are still warm, offer to take […]

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Summary Keeps premises of hotel in clean and orderly condition. Essential Duties and Responsibilities include the following: Picks-up trash at entrances, parking areas, flower beds, empties outside receptacles, sweep entrances & sidewalks, transports trash to waste disposal area. General daily cleaning/vacuuming of hallways, restrooms, corridors, elevators, stairways, lobby and other designed work areas. Tags and […]

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Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards.

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