Summary Cleans/Maintains Guest Rooms/Premise in accordance with the Willow Valley Associates & Hilton Brand Standards. Essential Duties and Responsibilities include the following: Willow Valley/Hilton Brand Standards: Checkout rooms cleaned – 30 minutes Checkout Suites cleaned – 45 minutes Stay over rooms cleaned – 20 minutes Reports rooms status on a daily work assignment. General Housekeeping […]

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Essential Duties and Responsibilities  • ONQpm CSA Curriculum-perform daily front desk tasks including check-in, check-out, posting, corrections, printing reports, room status, room availability, creating, and modifying groups, Guest/Group messages and hotel room block • Answers inquiries pertaining to hotel services; shopping, dining, entertainment, travel, transportation and tours, makes reservations, arranges babysitting services, pickup/delivery to Airport […]

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Summary Maintains quantity and quality of food items for complimentary food service. Essential Duties and Responsibilities include the following: Presents, answers questions, and makes suggestions regarding food and service. Providing Guest Service; create purposeful moments: pour coffee or other drinks, serve cookies and freshly baked breakfast pastries while they are still warm, offer to take […]

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Summary Assists Team Leader to ensure efficient and profitable operations by performing the following duties personally or through fellow Team Members.  Also responsible to oversee thorough cash out report, balancing in areas of  petty cash, safe and front desk drawers.  Responsible for ensuring 100% Guest Satisfaction. Essential Duties and Responsibilities include the following: Responsible for […]

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