Maintenance Manager
Hilton Garden Inn - Full Time

Summary

The Maintenance Manager is responsible for managing the day-to-day operation of all building
infrastructure maintenance and repairs including all minor improvement projects on property.
Responsibilities include carpentry, painting, masonry, HVAC, plumbing, electrical, gases, and roofing.
Additionally, responsible for the purchasing and inventory of maintenance parts and supplies.


Essential Duties and Responsibilities include the following:

Supervises maintenance Team Members including planning and directing work.

Directs workers engaged in painting and performing structural repairs to masonry, woodwork,
and furnishings of buildings.

Studies production schedules and estimates worker hour requirements for completion of job
assignment.

Analyzes and resolves work problems, or assists internal/external workers in solving work

problems related to quality or productivity, suggesting changes to increase effectiveness and
efficiency.

Assists in managing and coordinating hotel renovation projects. Coordinates capital purchases
for hotel mechanical needs and completing a ROI for each project.

Manages hotel Preventative Maintenance Program and maintains condition standards in public
areas, hallways, parking lots and outside areas.

Schedules outside contractor work including fire systems and equipment in accordance with
company guidelines.

Maintains swimming pools and pool equipment, performs testing and maintains logs in
accordance with the law.

Responsible for working with and coordinating grounds maintenance, activities such as mowing,
trimming, weeding, shoveling and plowing snow and outdoor maintenance.

Assists in special projects and deep cleaning as needed.

Establishes or adjusts work procedures to meet production schedules.

Maintains time and production records, plans, performs and maintains preventative maintenance
logs and records.

Confers with other Team Leaders to coordinate maintenance activities of individual departments
and/or equipment.

Requisitions tools, equipment, and supplies and maintains in proper working order.

Interprets company policies to workers and enforces safety regulations. Conducts safety talks
and training on a monthly basis.

Proactively interprets internal reports (logs, maintenance work orders, etc.) to maximize
maintenance output.

Appraises performance, reviews and disciplines Team Members, addressing complaints and
resolves issues.

Helps to serve as a Manager on Duty at the hotel (MOD)

Follows established company policies, procedures, and practices to ensure compliance and
consistency with all Team Members and Guests.

Provide a superior experience to all Guests by giving warm hospitality and executing ways to
exceed expectations.

Provide an excellent work environment by listening and reacting to Team Members’ needs.

Recognize and reward Team Members during special occasions and achievements.

Due to seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to
meet the demands of our business.

Perform other duties as assigned.

Supervisory Responsibilities

Directly supervises Team Members in Maintenance. Carries out supervisory responsibilities in
accordance with the organization’s policies and applicable laws. Responsibilities include interviewing,
hiring, and training Team Members; planning, assigning, and directing work; appraising performance;
rewarding and disciplining Team Members; addressing complaints and resolving problems. Responsible
for signing off on payroll and designating a back-up person in their absence for processing departmental
payroll components in a timely manner – such as weekly timesheet approvals, transferal of hours, PTO,
and entering schedules, etc.

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