SMERF Account Manager
DoubleTree - Full Time

Summary

Responsible for the prospecting, soliciting and booking the SMERF Market.

Essential Duties and Responsibilities include the following:

• Initiate prospecting and solicitation of new accounts from specified market and all regions.

• Manage current accounts to maximize room nights & revenue.

• Develops leads with specific markets and follows up on leads coming into the hotel.

• When available obtain information on group’s history, previous room pick-ups, and food & beverage usage rates.

• Review availability of clients’ needs based on current group allotments.

• Create contract, specifying all aspects of booking, as well as, contract and deposits received by due dates and rooming list due date.

• Tracts and monitor tentative bookings to ensure signed contracts and deposits are received by due dates. Follow up with groups if past due.

• Meet appropriate groups upon arrival to the hotel sometimes during their stay.

• Works as Manager on Duty Monday – Thursday or a maximum of 2 weekly shifts per month.

• Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made https://willowvalley.com/wp-admin/post.php?post=1545&action=editto enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree preferred or eight years related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations Hilton Brand Training upon hire CPR Certification Preferred but will train Valid PA Driver’s License.

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