Monthly Archives: January 2016

Server

Summary
Serve Guests food and beverages, including alcoholic beverages in the dining room and lounge areas.
Essential duties and responsibilities include the following:
• Keep a clean and organized work area.
• Complete opening and closing duties as instructed.
• Greet Guests in a warm and friendly manner.
• Take food orders and deliver food to tables.
• Take and deliver room service orders when needed.
• Answers questions, and makes suggestions regarding food and service.
• Records or memorizes menu.
• Observes diners to respond to any additional requests, cleaning plates, refreshing beverages, and to determine when meal has been completed.
• Clears and resets tables as needed.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Bartending experience required.
Certificates, Licenses, Registrations
Hilton Brand Training upon hire
ServSafe Certification preferred but will train
RAMP Training preferred but will train

Line Cook

Summary

Do you enjoy being active, having fun, being part of an award-winning team/company, and have a love for cleaning?   If you do then we are looking for you!

Be part of team that creates a clean, safe, and welcoming environment for our guests! We meet and exceed all COVID guidelines to keep you safe!

Essential Duties and Responsibilities 
• Helps with menu planning and estimates food requirements – requisition/procures products from storage.
*Maintains restaurant prep level systems
• Prepare and cooks high-quality foods in accordance with the Hilton Brand Standards and have the ability to:
*Utilize basis knife skills
*Follow recipes
*Must have advanced knowledge of soup & stock production
* Prepares sauces, stock, soup, gravies
*Grills, broils, roasts, fries, carves fish, meat, chicken, and vegetables
* Assure quality of food products by tasting, touching, and/or smelling
• Ensure safety and cleanliness of all kitchen and food storage areas.
• Follow correct sanitation and hygienic food handling practices.
• Maintain kitchen equipment in good condition.
• Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.
Education and/or Experience
High School Diploma and/or Culinary Certificate from Technical School; or 4 years related experience
and/or training in a similar capacity; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Hilton Brand Training required upon hire
Serv Safe Certification preferred

Benefits at Willow Valley, a local Lancaster County company

  • PT/FT benefits include Hilton team member travel program which provides hotel discounts around the world!
  • Excellent benefits including medical, dental, and vision for full-time team members.  Dental and vision available for part-time team members.  Vacation for full-time team members
  • 401(k) Retirement Plan with a company match
  • Fun working environment!

Service Anniversaries

On January 1, Marlin Thomas, Chairman of the Board, celebrated his 50th year of service with Willow Valley.  We want to congratulate Mr. Thomas for his half-century of servant leadership to the Willow Valley family of companies!

Doris Thomas, Board Secretary / Treasurer, also celebrated 50 years of service with Willow Valley.  We congratulate and thank Mrs. Thomas for her many significant contributions to Willow Valley and related companies over these many years.

Joe Lucia, Chief Financial Officer, celebrated 5 years of service with Willow Valley.  Thank you and congratulations to Mr. Lucia for his expertise and leadership to our company.

Housekeeper

Summary

Do you enjoy being active, having fun, being part of an award-winning team/company, and have a love for cleaning?   If you do then we are looking for you!

Be part of team that creates a clean, safe, and welcoming environment for our guests! We meet and exceed all COVID guidelines to keep you safe!

Members of our Housekeeping team spend their days in various areas of the hotel including laundry, common area cleaning, and room cleaning. No prior housekeeping experience is needed. We will train candidates on the job.  The Hilton discount travel program is a great benefit we offer!

Basic Responsibilities:

  • A friendly demeanor and willingness to provide an excellent experience to guests
  • Good time management. Uphold our pristine level of cleanliness
  • Getting the rooms ready for guests checking in
  • Assisting with lobby, pool, and fitness center cleaning duties
  • Day time starting typically at 8:30 or 9 a.m.; weekends required
  • Full time/Part-time available
  • Must have dependable transportation

Fundamentals:

Get exercise on the job by bending, lifting, pushing, pulling, carrying, and moving up to 30 pounds.

Be able to stand and walk during the shift and perform repetitive motions.

Benefits at Willow Valley, a local Lancaster County company

  • PT/FT benefits include Hilton team member travel program which provides hotel discounts around the world!
  • Excellent benefits including medical, dental, and vision for full-time team members.  Dental and vision available for part-time team members.  Vacation for full-time team members
  • 401(k) Retirement Plan with a company match
  • Fun working environment!

**WEEKENDS REQUIRED**

Mail Handler

Summary

Sorts incoming mail for distribution and dispatches outgoing mail by performing the following duties. Also processes UPS and Federal Express deliveries.

Essential Duties and Responsibilities include the following:

  • Sorts mail according to destination.
  • Examines outgoing mail for appearance and seals envelopes by hand or machine.
  • Stamps outgoing mail with postage meter.
  • Distributes and collects mail.
  • Operates the Hassler Mailing Machine – weighing mail to determine correct postage.
  • Troubleshoots problems with the machine and makes small adjustments. Determines when service is required.
  • Uses and recommends shape based pricing to save money.
  • Keeps record of registered mail, Federal Express and UPS.
  • Delivers US mail to various locations, driving Company vehicle in safe and responsible manner. (Large parcels from FedEx, etc. are picked up from Corp Center by department.)
  • Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

High School diploma or GED with up to one year experience.  Good Computer skills required

Certificates, License, Registrations

Valid Pennsylvania Driver’s License and good driving record required.

Houseperson

Summary

Responsible to maintain premises of hotel in clean and orderly condition

Essential duties and responsibilities include the following

  • Picks-up trash at entrances, parking areas, flower beds, empties outside receptacles, sweep entrances & sidewalks, transports trash to waste disposal area.
  • General daily cleaning/vacuuming of hallways, restrooms, corridors, elevators, stairways, lobby and other designed work areas.
  • Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.

Certificates, Licenses, Registrations

Hilton Brand Training required upon hire

Weekends Required

Night Auditor

Summary

Responsible for performing close of day scenarios for the hotel along with performing Guest Service duties.

Essential Duties and Responsibilities include the following:

ONQPM Night Audit Curriculum –performs daily night audit tasks, including check-ins, check-outs,   postings, corrections, printing reports, room status, room availability, creating and modifying groups, In conjunction with Guest Service duties:

  • Greets, registers and assigns rooms, keys and gives out formation on room location/directions.
  • Answers inquiries pertaining to hotel services; shopping, dining, entertainment, travel, transportation and tours, makes reservations, arranges pickup/delivery to train station at the request of the Guest and sells seasonal tickets when available  e. Hershey Park, etc.
  • Supplies information to callers and records messages.
  • Answer telephone calls promptly, politely in accordance to the Hilton Brand Standards, and transmits and receives telephone messages.
  • Completes Daily Shift Checklist, keeps records of room availability and Guest’s accounts.
  • Responsible for maintaining accurate Front Desk cash drawers/posts charges such as room, sundry items, fax, copy and telephone. Computes bill, collects payment, and makes change for Guests. Deposits Guest’s valuables in safe deposit box at their request.
  • Records and delivers all wake up calls.
  • Drives a company van as needed.

Certifications, Licenses, Registrations

CPR Certification preferred but will train
Hilton Brand Training required upon hire
RAMP Certified as per Hilton’s Standards
Valid PA Driver’s License

New Development Update

The construction of an Advance Auto Parts Store on the final available lot at the Shopping Square has been completed.   The store opened on December 17, 2015 and has been enjoying a successful business ever since.

Willow Valley is in the midst of master planning 63acres of land zoned for development at the corner of Pa State Route 741 and 222/272 South. ‘Crossroads’ was chosen as the name because of the ideal location for businesses to establish. This site is adjacent to the Willow Valley owned and operated DoubleTree Hotel and across the street from the Willow Valley Shopping Square.

The first business to reserve a lot is Turkey Hill Minit Mart who is planning to construct a building that will be a first of its kind for Turkey Hill in Lancaster.   The  5,200 square foot building on the corner of Willow Street Pike and Long Lane will not only have 16 gas bays but will also have the made to order food items that are so popular to gas stations over the past few years.

Following the Turkey Hill will be the construction of a new CVS/Pharmacy on the corner of Willow Street Pike and Willow Valley Drive.  This building will also have a drive thru pharmacy for the convenience of the community.

We are pleased to announce that Fulton Bank has agreed to move from their Willow Valley Square location over to the new Crossroads.  This will allow Fulton Bank the opportunity to construct a larger building to accommodate additional services that they would like to offer to their customers.

Advance Auto Parts Addition

Advance Auto Parts has partnered with Willow Valley Associates to construct a new store in Lancaster PA. The chain’s newest Lancaster County store is located in West Lampeter Township at 2417 Willow Street Pike in the Willow Valley Shopping Square and opened its doors on Thursday, December 17, 2015 after a record breaking 9 week period to build it.

As an automobile parts provider, Advance Auto Parts is a great resource for both the professional and home mechanic. The store accepts used motor oil and batteries for recycling as well as provides free installation when a new battery or windshield wipers are purchased.