Monthly Archives: July 2017

Human Resources Specialist


The purpose of this position is to maintain all aspects of the Human Resource Information System (HRIS), specializes in I-9 issues, processes the results of the Performance Review & Development (PRD) process, manages recruitment and job placement, administrates various forms of leave of absence, completes reporting functions, administrates the rewards program.

Essential Duties and Responsibilities include the following:

  • Maintains all aspects of HRIS:  data entry for new hires, active Team Members, promotions, position changes, new positions, working closely with the Staff Accountant on payroll and timekeeping issues.
  • Audits all reviews and wage increases. Ensures increases, promotions and merit increases are compliant with W.V. Compensation Plan.
  • Distributes 30 & 90 day and annual reviews to Team Leaders.
  • Administrates FMLA, Personal Leave, Short Term Disability tracking
  • Specializes in knowledge of I-9 laws and procedures.
  • Manages recruitment and job placement.
  • Must be able to maintain a high degree of confidentiality.

Education and/or Experience

Associates degree (A.A.) required; BA/BS degree preferred; 7 years HR experience; or equivalent combination of education and experience in a variety of functions including HRIS, employment law, HR policies and procedures.  Advanced skills in Kronos or other HRIS software required, and Microsoft applications such as Word, Excel, and Power Point.  Must have experience with Internet software, MS Windows OS, social media applications for business.

Certificates, Licenses, Registrations

PHR certification preferred
Valid driver’s license for occasional travel to hotels

Crossroads Ground Breaking Ceremony

The skies may have been cloudy but it was a bright day in our company’s history!  The Crossroads ground breaking was celebrated on Friday, June 23, 2017 with a great group of people including representatives from West Lampeter Township, the first tenants: CVS, Fulton Bank, Morr Outdoors, Mick’s All American Pub and Turkey Hill as well as a host of Willow Valley team members!  Everyone was excited to listen as Diane and Rick Poillon talked about where Willow Valley has been and the exciting new things to come.


Pro Shop Attendant


Position requires a strong knowledge of golf operations. Handles cash and credit card transactions, stages and inspects golf cards daily.  Maintains the course flow by performing Ranger duties through positioning of groups to avoid congestion. Works with the Superintendent to regulate cart rules and special situations.  Maintains a positive attitude with guests, team members and the general public.  Represents Willow Valley in all situations to enhance the Guest experience.

Responsibilities include the following:

Communicates effectively with customers in a pleasant and cooperative manner on the phone and in the pro shop.

Sets up advertising displays or arranges merchandise on counters or tables to promote sales.

Schedules tee times for customers and maintains course flow while manning the shop. Notes any special groups on the golf calendar to insure their outing runs smoothly.

Understands the game of golf, explains course rules, and cautions golfers against personal/turf injury.

Records all rounds of golf played and carts utilized during the day at the close of business.

Coordinate tournament activities when required, collecting entry fees and recording scores of individuals playing in the event.

Answers customer’s questions concerning carts, golf club rentals, merchandise, and golfing services.

Total price and tax on merchandise and golfing services purchased by customers to determine bill.

Operates Point of Sale cash register, accepts payment and makes change for golfers with rental carts/clubs.

Wraps or bags merchandise for customers/accommodates golfers with rental carts /clubs.

Cleans/vacuums shelves, counters, restrooms and pro shop floors and lock doors at the end of the day.

Removes and records amount of cash in register at the end of shift.  Prepares  and brings all necessary paperwork for evening money drop to DoubleTree Front Desk.

Make decisions on course condition if Super is not available.   Sound horn if lightening is in the area to clear the course.

Follow direction on cart rules and playing conditions and post appropriate signage to direct patrons.

Assist during special events and provide a professional appearance and strong golf knowledge.

Education and/or Experience

High school diploma or general education degree(GED); or Golf Management Degree or one to three months related experience and/or training; or equivalent combination of education and experience in a golf operation.