Monthly Archives: February 2019

Group Sales Manager


  • Responsible for booking Social, Tour and Travel, Religious and other markets as needed.

Essential Duties and Responsibilities include the following:

  • Initiate prospecting and solicitation of new accounts from specified market and all regions.
  • 70% to be spent on outside calls.
  • Manage current accounts to maximize room nights & revenue.
  • Develops leads with specific markets and follows up on leads coming into the hotel.
  • When available obtain information on group’s history, previous room pick-ups, food & beverage usage rates.
  • Review availability of clients’ needs based on current group allotments.
  • Create contract, specifying all aspects of booking, as well as, contract and deposits received by due dates and rooming list due date.
  • Tracts and monitor tentative bookings to ensure signed contracts and deposits are received by due dates.  Follow up with groups if past due.
  • Meet appropriate groups upon arrival to the hotel sometimes during their stay.
  • Works as Manager on Duty Monday – Thursday or a maximum of 2 weekly shifts per month.
  • Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree preferred or eight years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Hilton Brand Training upon hire

CPR Certification Preferred but will train

Valid PA Driver’s License

Veteran Administration Community Clinic – Ribbon Cutting Ceremony

On November 27th, The Lebanon Veterans Administration had a Ribbon Cutting Ceremony and Open House at 212 Willow Valley Lakes Drive, Willow Street to celebrate the opening of their newest out- patient clinic in Lancaster.    Many VA, WVA & local dignitaries were invited to attend and Diane Poillon was asked to assist with the ribbon cutting along with Helen Fanus a long time VA Nurse Manager who moved to the new clinic when it opened on December 10th.

The new clinic is almost twice the size of the current clinic in Greenfield and is able to offer more services for our Veterans.  Willow Valley is very happy to welcome them to our WV Lakes Business & Medical Center as they take the last available suite in our 212 building.   Many Veterans from the Willow Valley Communities and people from the surrounding neighborhoods came by to tour the new clinic and to enroll for services.

Ribbon Cutting of VA Clinic at Willow Valley

Willow Valley Square Shopping Center Update

The Square has gone under a lot of changes over the past few years with the addition of the Advance Auto Parts store and the renovation of the McDonalds.  In 2018, the CVS and Fulton Bank moved across the street to Crossroads and Darrenkamp’s Market ended 86 years of serving the community.   Giant Food Stores stepped into the Darrenkamp location with a big renovation to the store which took place over a 14 day period.    The store is beautiful and people continue to come and check it out – many of the Darrenkamp’s employees were able to transfer over to Giant so there are a lot of familiar faces.

Giant at Willow Valley Square

Willow Valley Crossroads Update

In 2018 we were very happy to welcome three new businesses to Crossroads.   Both CVS/Pharmacy and Fulton Bank opened their new stores in April.   Turkey Hill opened their newest store in October with MTO (made to order) food service which is a new design for them.   All of these businesses, as well as Morr’s Range that opened in November 2017, are very pleased with the overwhelming welcome they have received from the Willow Street community.

Turkey Hill at Willow Valley Crossroads
Fulton Bank at Willow Valley Crossroads
CVS at Willow Valley Crossroads
Morr Outdoors at Willow Valley Crossroads