Are you part marketing maven, part relationship builder, and part hospitality pro? Do you love juggling variety, connecting with people, and helping a great hotel shine? If so, we’d love to meet you!
The Hilton Garden Inn Harrisburg, proudly owned and operated by Willow Valley Associates, is looking for a Sales Assistant to support our Sales team, elevate our online presence, and help deliver exceptional guest experiences—both behind the scenes and on the front lines.
Why You’ll Love This Role
This is not your typical admin position. You’ll play a key role in sales support, ecommerce marketing, and hotel operations, giving you exposure to multiple sides of the hospitality world. No two days look the same—and that’s the fun part.
What You’ll Be Doing
Ecommerce & Digital Marketing (30%)
- Help optimize the hotel’s website and online presence to drive bookings
- Collaborate with the Sales Manager on content, SEO, and promotions
- Work with third-party vendors and online platforms to keep listings fresh and competitive
- Track trends, analyze competitors, and recommend new ideas to stand out
- Support social media and digital engagement initiatives
Direct Sales Support (35%)
- Be a friendly first point of contact for incoming sales calls
- Prospect new corporate, group, and meeting business
- Assist with contracts, group blocks, BEOs, and meeting room bookings
- Prepare group resumes and coordinate communication with hotel departments
- Manage group billing, reports, databases, and sales collateral
Operations & Guest Experience (35%)
- Step in to support Front Desk operations when needed
- Assist with meetings, events, and food & beverage service
- Help plan employee recognition and philanthropic events
- Pitch in on special projects that keep the hotel running smoothly
- Deliver warm, welcoming hospitality—always exceeding guest expectations
What We’re Looking For
- High School Diploma or GED required
- 2+ years of relevant experience (hotel sales experience a plus!)
- Strong organizational and communication skills
- Comfortable with technology (Microsoft Office, email, databases, web tools)
- A team player who thrives in a fast-paced, guest-focused environment
- Flexible schedule availability (hospitality never sleeps!)
Certifications such as sales training, CPR, and Hilton brand training are preferred—but we’re happy to train the right person.
Why Work With Us?
- Competitive compensation and benefits, including 401k with company match
- Complimentary Employee Assistance Program
- Supportive team environment focused on professional growth.
- Recognition for outstanding performance and achievements.
- Opportunity to represent a respected hospitality brand.
- Hilton hotel discount program
- Access to a variety of local and national discount programs
If you’re ready to grow your hospitality career in a role that blends sales, marketing, operations, and guest service, we’d love to hear from you.
Apply today and help us create great experiences!
Willow Valley Associates is an Equal Opportunity Employer
Apply Today